Fast friendly service great place to get your vehicle serviced. Dallas was awesome to deal with
First time visit today for vehicle repairs and I was very impressed with the professional service I received upon entering the service dept. I had called earlier in the morning and spoke with Angela about the problem with my car. I was pleasantly surprised when she informed me that they could get in at 1 p.m. on such short notice. Again, upon entering the service dept I was greeted by a woman and asked if she could help me. I told her that I had spoken to Angela earlier in the day and she informed me that she would be right with me (she was on the phone with customer). I was very impressed with the attention to detail and professional manner in which Angela handled the task at hand. She is very good at what she does...no question! By 3 p.m. I missed a call from them. I called back and spoke with Tish who was very pleasant and handled herself in a very professional manner. She informed me of the diagnostic results, that parts needed to be ordered and they would arrive in the morning. Job well done ladies! At this point I would highly recommend Gary Moe Chrysler for your service needs. I'll do a follow up review after repairs are complete and I get my vehicle back.
Had my car in for a check up and the service was awesome. They took the time to explain everything very well and the detail team done a spectacular job cleaning my car before I left. They even left a little surprise inside for me. I will definitely be back.
Since I'm a fleet customer, I've always had friendly and helpful service. Since it's the only Chrysler/Dodge dealer in the area, they can be quite busy, and as a result, somewhat disorganized at times, but the staff has always been quick to rectify any issues that arise as a result of that.
Well i am happy to change my review on Gary Moe Chrysler in Lacombe. As usual the ladies at service desk are always polite. And the fact that they had a courtesy vehicle for me, which i couldn't do without. When i dropped my truck off i was expecting them to have it until 5 or even until the following morning. Well they called me around 1 pm, saying "Your truck is done, you can come get it". Very Impressive, they got me my truck back in record time. And the work they done to it was to my satisfaction. Job well done by the service department. Keep up the good work! :)
We were recommended by OKTire staff to come here to fix a tire that came off the rim (ditch accident) heading to Red Deer for the day (every tire shop was booked up for weeks). Dallas was amazing and attended to our needs and questions. They checked it thoroughly and were very patient. We were thankful to be able to head home to Edmonton safely with the repaired tire. We can not thank them enough! Thanks so much!
Wonderful experience!!! After a hellish day stuck in one of Alberta's finest wild whirlwind winter onslaughts; my 2015 ram 1500 eco-diesel was looking down for the count. i puttered my way to the shining beacon that is "Gary Moe Dodge". as i entered the establishment with an empty stomach and despair in my heart, their excellent service team leap't into action. my once fatal check engine light was no match for their elite trained staff. after much reassurance i was gracefully swept into a luxury mini van sent on my way. once again reassured "the beast would rise from the aches and sore like a phoenix once again". My freshly bathed truck glistened, almost with a smile when i greeted it the following day. relieved and pleasantly surprised by my experience i left with a smile and a feeling of true genuine appreciation.
The parts and service department staff here are truly amazing and helpful. They go above and beyond to help you out. Not to mention they always try and schedule you when it's most convenient for you. So glad to have found a dealership that's so helpful.